Videos

Testimonial: Mountain Laurel Medical Center achieves 70% RAF improvement and immediate ROI with Navina

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October 7, 2026

Kyle Elliott, COO at MFM Health, shares how the practice - covering 40,000 total lives with a high concentration of chronic and high-risk conditions - went from the worst to the best risk capture practice in their network in just two and a half months with Navina. By surfacing diagnoses that were previously buried in unstructured records and PDFs, her team closed critical gaps in risk adjustment. As Kyle puts it, the partnership has been "incredible and invaluable" - she says she's learned as much from being part of the Navina community as from the platform itself.

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