Technical Project Manager

Navina is a fast-growing, award-winning AI startup revolutionizing patient care. Recognized as a Calcalist “Top 50 Startup,” Best in KLAS for Clinician Digital Workflow, and MedTech’s “Best Overall Informatics Solution,” we are on a mission to transform the way clinicians interact with patient data right in the moment of care.

As the only clinical AI copilot built specifically for the entire value-based care workflow, Navina helps clinicians deliver proactive, empathic care while reducing administrative burden. Trusted by top medical groups across the U.S., our platform drives improved outcomes, better financial performance, and higher clinician satisfaction. The company recently raised $55 million in series C by Goldman Sachs.

Navina is seeking a Technical Project Manager to join our Implementation and Integration team. This is a high-impact role at the intersection of project delivery, technical integration, and healthcare operations. You will own the planning, coordination, and successful execution of complex customer implementations, bridging deep technical knowledge with structured project management to deliver on-time, high-quality go-lives across health plans, provider organizations, and value-based care programs.

Experience

• 5+ years of experience in technical project management, implementation management, or program management roles.
• Demonstrated experience delivering complex, multi-stakeholder technology implementations in healthcare settings. This includes large health systems and hospitals (required).
• Hands-on experience implementing or managing Epic EMR customers, with a strong understanding of Epic's technical requirements, integration architecture, and configuration workflows (required).
• Hands-on experience working with health plan, provider, risk adjustment, and/or quality management programs (HEDIS, Stars ratings, RAF scoring, or equivalent).
• Background in health tech, healthcare SaaS, EHR/EMR vendors, health system consulting, or a payer/provider organization's IT or operations function (required).

Technical Skills

• Deep, working knowledge of Epic's architecture, integration points, and technical requirements—including FHIR API enablement, SMART on FHIR/OAuth2, user access provisioning, and interface build and activation.
• Familiarity with additional EMR/EHR platforms (eCW, Athenahealth, Veradigm, Cerner) and their integration architectures.
• Familiarity with healthcare data standards and interoperability concepts: HL7, FHIR, CCDA, ADT feeds, and API-based integrations.
• Ability to read and interpret technical specifications, integration diagrams, and data mapping documents.
• Proficiency with project management and CRM tools (Smartsheet, Jira, Salesforce, Confluence, or equivalents).
• Comfort working with data in spreadsheets or SQL environments to support validation, reporting, and issue tracking.

Skills & Competencies

• Exceptional organizational skills with the ability to manage multiple complex projects simultaneously without losing detail.
• Strong written and verbal communication skills—able to synthesize technical complexity into clear, executive-ready narratives.
• Proven ability to drive cross-functional alignment and hold stakeholders accountable across organizational boundaries.
• High tolerance for ambiguity; able to create structure and clarity in fast-moving, evolving environments.
• Customer-first mindset with a track record of building trusted long-term relationships with enterprise clients.

Preferred Qualifications

• PMP certification (Project Management Professional) — a plus, not required.
• Epic certification in one or more relevant modules or integration areas.
• Experience supporting pre-sales or solution scoping conversations in a healthcare SaaS context.
• Exposure to value-based care models: ACO, MSSP, capitation, or payer-provider joint ventures.
• Experience working in or alongside a Customer Success organization in a SaaS company.
• Familiarity with AI/ML-powered clinical solutions or clinical decision support tools.